I like to think I'm a loving, kind and compassionate pussycat but mostly I'm a porcupine, keeping myself well protected inside spiky and defensive packaging. The day I arrived at Florence House in Seaford to do the Hoffman Process the hackles were up. Exhausted and fed-up, I'd been up till 2am because I would be away from home, the office, my daughter, phone and email for nine days. All because of a silly promise to write about the Hoffman Process in Wave Magazine. What I kne